Internet and data services

The following services have been introduced as a result of growing ICT requirements and needs of our customers. It also allows us to cut down the number of suppliers for our customers to deal with. This in turn saves considerable additional support costs for them.

  • ISP services

    LANWorx has become an Internet Service Provider (ISP) in our own right. This benefits our customers in the following ways:

    • Better performance due to controlled contention ratios and excellent international transit access (particularly for Office 365)
    • No bill shock as our plans are unlimited (with only soft data caps)
    • Data caps can be shared between sites
    • Direct access to the datacentre for customers with hosted equipment or VPS
    • Completely LANWorx supported (no finger pointing between LWX & the ISP)
    • Faster fault resolution
    • Additional services like web reporting on performance, traffic, users etc that can easily be added if required

    We are also able to build DSL, MPLS, WANs and hybrid WANs with Fibre/UFB and DSL. This allows us to connect our customer sites securely and at optimal speed. These circuits have very low latency hence performance of the WAN is first class.

  • Private networks

    Private networks (IP WAN) link multiple organisation office locations under a single network. Private networks provide unlimited traffic between sites, traffic optimisation and prioritisation for critical business applications and services. It is an ideal network foundation for an organisation with:

    • Multiple locations
    • File and application sharing
    • Intranets and IP telephony
    • Remote desktop services
    • Video and audio streaming

    Read: Gilt Edge Case Study

  • Firewall services

    Our firewall services utilise the industry’s most trusted security software and appliances, designed to keep our customers critical information safe. From a single server to an enterprise environment, our firewall service offers the flexibility to provide highly secured services to any sized business. As the network grows, these firewall solutions will scale with ease. We offer:

    • Dedicated Firewall VDOM (context) – dedicated Layer 2 or Layer 3 VDOM on our FortiGate HA environment. Basic reports are included.
    • Dedicated firewall –LANWorx can provide advanced reporting using our FortiAnalyser platform.
    • Shared firewall context – shared context LANWorx only management. Reporting optional.
  • FortiAnalyser services

    Our FortiAnalyzer Centralised Logging and Reporting Appliance securely aggregates, analyses, and reports on network log data gathered from our customers’ network security appliances and other syslog-compatible devices. We can analyse and manage a wide range of data, including security events, network traffic, web content, and email, to measure our customers’ security posture and compliance.

    LANWorx is able to provide advanced reports for on premise Fortigate firewall devices.

  • Bandwidth

    • Dedicated Performance

      In many cases, our connectivity can be provided with dedicated bandwidth portion with full QoS support for certain services such as VOIP or real time applications.

    • Shared Bandwidth

      With our WAN service, internet bandwidth can be shared between multiple sites, saving our customers from having to purchase dedicated portions for each individual site that needs connectivity.

    LANWorx is able to provide Fair use or Per Mbit plans.

  • Internet connectivity

    LANWorx can provide both shared domestic and international internet connectivity as either dedicated bandwidth. LANWorx is able to sell both ADSL and VDSL. Most areas can get ADSL, whereas VDSL is constrained by the distance from the telephone exchange. The main benefit of VDSL is significantly increased upload speed (up to 10 Mbps, versus 0.7 on ADSL) and faster download speed (up to 50Mbps versus 14). Most built up areas that are not able to get ADSL can either get or will soon be able to get UFB.

    Both ADSL and VDSL come as either ‘clothed’ or ‘naked’. If an existing analogue phone service is being delivered to the address and we can use the same wire pair we can provide a clothed service. If no analogue or ‘POTS’ line is connected we can provide a naked service.

    UFB is a contended fibre connection that is quite different to the traditional point to point fibre connections. It operates with a Committed Information Rate (CIR) and Excess Information Rate (EIR) which is what the connection will burst to when not contended. It is important to note that a customer’s strand of fibre may be shared with up to 25 other customers. This is why UFB is much cheaper than traditional fibre connections.

    As we operate or own Network Access Service (NAS) performing username and password authentication and IP address issuing, we are able to provide both external and internal addressing to the Customer Premise Equipment (CPE). This allows us to create our own WAN service and internet service. Using the Vocus ISP centre we are able to search addresses, check potential line speeds and suitability for ADSL, VDSL and provision services.

  • WAN services

    WAN services allow connectivity throughout the country, whether it’s a simple connection to another office, VPS, rack in a data centre or multiple branch offices throughout the country via protected and redundant links. LANWorx can take any tail and turn it into a WAN service. This includes ADSL, VDSL, Fibre and UFB.

  • IP addressing

    LANWorx has been allocated its own IP address range by APNIC and is a peered ISP.