How we can help

LANWorx. People before IT.

The ‘one stop ICT shop’

Many customers simply want one company to provide solutions to all their ICT and computer requirements from supply of hardware and software to installation and on-going support. We can provide complete support from the desktop to the server and everything in between.

Consistent delivery of service

Our service model has been built up over many years by delivering high-quality, consistent and customer-focussed solutions to our clients. We continually look to improve these services with advances in technology and our on-going goal of raising support standards to achieve excellence in service.

On time and within budget

Our aim is to provide high quality service, reliability and transparency without breaking our customer’s bank account. We don’t believe in surprises and provide fixed costs where possible. In most cases we work alongside with our customers’ management teams, assisting with the roadmap and budgeting for their ICT needs.

Problem ownership

We know customers want their computer projects and issues to be taken care of efficiently and with minimum disruption. We have our own online system to manage, track and escalate customer requests. Customers in our Partnership Plan can rest assured that we will be responsible and accountable for their computer systems and support requirements.

We would love the opportunity to work with your business or organisation. We believe we have the perfect blend of technical, customer service and support skills to provide you with a cost effective and high performing solution. We have been trusted by our customers in providing these services and solutions to this market sector for over 15 years and we understand the business drivers and needs of these organisations.

Our response is focused on bringing you The Best Experience in terms of:

  • Design and implementation of networks and software
  • The commission and complaints management sector
  • Ongoing support and maintenance
  • Proactive and collaborative relationships with our customers
  • A one stop shop for all of your IT needs now and in the future
  • The right size support company for you
  • IT management experience
  • Flexibility and agility

Our aim for our relationship with you is Less Stress – More Success. This is where we bring the best of our experience and work with the best of your experience to deliver what your business needs from an IT point of view. We do that in a collaborative way that works really well for everyone and is open and transparent.