Our Mission
"To achieve and provide excellence in IT Solutions and Support for our customers through best practise methodologies and consistently high service levels"
LANWorx is a computer support company who has been providing IT services to businesses
in New Zealand for over 15 years. We are located in both Auckland and Wellington, but
also remotely support customers New Zealand-wide. We are a Microsoft Gold Certified Partner
and Small Business Specialist.
It is essential for companies to manage and contain their IT expenditure. Also to leverage
off that investment by ensuring that the IT infrastructure meets the core business requirements.
Through our Managed Services, competitive rates, 'best practice' principles, experience and
extensive product range; we can provide our customers with the ability to confidently outsource
their IT requirements, allowing them to concentrate on their own core business by cooperatively
managing their investment in IT.
The 'One Stop IT Shop'
Many customers simply want one company to provide solutions to all their IT and computer
requirements from supply of hardware and software to installation and ongoing support. We can
provide complete support from the desktop to the server and everything in between.
Consistent Delivery of Service
Our service model has been built up over many years by delivering high quality consistent
Customer focussed solutions to our customers. We continually look to improve these services
with advances in technology and our persistent ongoing goal of raising support standards to achieve
excellence in service.
On time and in budget!
Our aim is to provide a high level of service and reliability without breaking our Customer's
bank accounts. We don't believe in surprises and provide fixed costs where possible. We
advise on risk when appropriate and on completion of the job provide full documentation of the
time spent.
Problem Ownership
We know Customers want their computer projects and issues to be taken care of efficiently and
with minimum disruption. We have a custom built application to manage, track and escalate our
Customer requests. Customers in our Partnership plan can rest assured that we will be responsible
& accountable for their computer systems and support requirements.